What our Clients say

I had instructed Mark Duckworth to act on my behalf regarding a dispute with my neighbours.  Mark, however, through his professional approach and knowledge, successfully showed that there was no basis for their claims.  I can sincerely recommend the services of Mark Duckworth in solving cases of this similar nature as he is to be admired to his thorough and diplomatic approach in seeking and implementing solutions.

Teresa Weersma - London

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We contacted Martin and Mortimer regarding a party wall agreement. Mark Duckworth helped navigate us through the shared wall minefield with generosity, affability and great expertise. He made what would otherwise have been a very complex and stressful matter, comprehensible and manageable. We could not recommend him more highly.

Sam and Flora, Cambridge

 

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Dear Sirs

I have just completed your online survey.

I would like to add the following comments;

I would highly recommend Martin and Mortimer, from the first call to their office (when I spoke to Michael) I was completely reassured that this was a professional and knowledgeable company. Stephen Scott-Fawcett who carried out the survey was aware that we wanted to move along quickly and carried out the survey within a matter of days from my call, he was then more than happy to meet us the next day and discuss the report in detail, and quickly got the final report to us.

Many thanks

K.S. (Norfolk)

 

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Dear Stephen

Many thanks for this. We have found your service and advice first class. We did succeed in negotiating down to 440,000 - which all helps though we fully recognise we are paying a lot for the house. I am glad we have gone in knowing the full facts of the situation. What it makes me realise is that people (and on this occasion us) are happy to pay a great deal for a high "chelsea" quality plug and play house so our next project once I have a bit more time will clearly be to find a cottage pre renovation and benefit ourselves from the value inflation.

Many thanks again - and hope to use you again! Best wishes

HK (Norfolk)

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Dear Mr Pemberton

Many thanks for your helpful email.  The report has been very helpful in highlighting the necessary work to be carried out.  I intend to press ahead with the purchase.

Thank you once again.

Yours sincerely
J.R. (Huntingdon)

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Good morning Michael

A belated email but a note to thank you very much for the work you did for us surveying The Molins.

We were pleased to find that generally it was sound, albeit with a few minor jobs to be addressed.

We will be putting our own home up for sale within the next year and will carry out our 'own' survey prior to that so would welcome your services once more.

Again, thankyou for your prompt and professional services.

Regards

Mr and Mrs C
Bishops Stortford

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Your firm recently carried out a survey on the above property for me and I wanted to say how much my wife and I appreciated the service we received. Notwithstanding that it rained all day, and the property is a mix of building periods, styles and treatments, Mr Pemberton and his colleague made a thorough and detailed inspection which resulted in our having a good, realistic and balanced understanding of the house, an explanation of its problems, as well as how they had arisen and how they could be dealt with. The report comprehensively summarises the defects and gives us clear guidance for remediation, the likely cost, and notes on future maintenance. Everything we could possibly have hoped for. Our questions on the day were answered in a particularly helpful manner.

With thanks and kind regards

Mr D (Marham)

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Michael Pemberton at Martin and Mortimer was very through and professional throughout the whole process of conducting the building survey.

Mr V (St. Neots)

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Good morning Stephen,

I received the hardcopy of your report today, thank you.

Your thoroughly professional attitude has been excellent and I am very glad my wife and I asked you to carry out this survey. Your willingness to re-inspect and advise on the bathroom ceiling was very helpful, efficient and re-assuring

In the highly unlikely event you need a recommendation I would be very happy to give one.

Thank you again,

Kind regards,

Brian (Buckingham)

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Hi Stephen,

Many thanks for the very thorough report. I will take some time today to read it in detail.  Thank you for your excellent assistance in this matter.

Best regards, Ian (Steeple Bumpstead, Essex).

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Dear Stephen,

Thank you very much for this very helpful report.

With kind regards, John (London)

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Dear Stephen,

I have received both reports, thank you. They are certainly great value for money!

Best regards,

Paul W (Hong Kong)

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I would like to take this opportunity to thank you and your colleagues for a very prompt and efficient service throughout my dealings with you. I approached MARTIN & MORTIMER last year under similar circumstances and found everybody, especially Michael Pemberton who visited me at my home to be very approachable and helpful. This excellent service has ultimately resulted in me asking for your assistance once again and I have received the same exemplary service this time around. I would not hesitate to recommend you to others or use your services again in the future.

Thank you for your help. 

Kind regards

Mr B (Cambridge)

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Dear Mr Pemberton

I just wanted to write and say thank you for your help regarding the survey for me. Thank you also for your letter regarding the Envirosearch. All being well I hope to exchange contracts this week or next.

Yours Sincerely

Miss B (Ely)

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FAO Diana Watson

I feel I was treated exceptionally well by Martin and Mortimer and our surveyor Michael Pemberton. Everyone I had contact with was helpful and informative, our work was carried out quickly and to a high standard and I was extremely pleased with the feedback I received with and after the survey. In short I couldn't be happier with the service I received from you and I wouldn't hesitate in recommending other home buyers to enlist you. As I have discovered over the last couple of months house buying can be stressful at moments but your high levels of professionalism throughout made things as easy as they could be. 

Particularly Mr Pemberton who was happy to talk to me before and after he saw the property, and answer any questions I had regarding the conclusions of the survey. I particularly appreciate the efforts he went to, to help us get a clear picture of the state of the house and future considerations once we move in. 

Thanks for all your help 

Mr T (Newmarket)

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Work was very satisfactory -  Michael Pemberton was very helpful and readily met us on-site at the end of his survey to discuss outcome.

Mr L (Swavesey)

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Dear Mr Fawcett,

I would like to take this opportunity to express my gratitude to Martin and Mortimer, in particular Michael Pemberton and Diana Watson.

The service I received was second to none and it was a pleasure to deal with them.

Mike was extremely helpful and professional at all times. There was not a single incident where I needed to speak with him and him not be there. I found his advice invaluable and had it not been for him we may have lost the property.

I would not hesitate to recommend you to friends and colleagues alike.

I felt that I should take the time to say thankyou as I was so impressed with Mike and Diana. I wanted their efforts to be acknowledged.

Once again thankyou

Kind Regards

JM (St Ives)

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I was very happy with Martin and Mortimer, they proved value for money in that they made the effort and were very professional in their conduct. The company also had a good knowledge of the area/property I was talking about when I rang to enquire over the phone and they were happy for me to contact them late in the evening. They explained to me the reasons for the increase in their quote and I can understand this as the building was particularly large. More importantly I learnt from them new advice that I didn't know about and the gentlemen was very helpful and gave me advice in my best interest when I was considering the lease application contract, and he was
happy to deal with my solicitor on my behalf. So the price didn't matter in the end and I personally would go back to them and would recommend them to anyone anytime.

Yours sincerely

Mr H (Huntingdon)

Feedback through a third party site - Service quality and value for money both rated as excellent.

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Michael Pemberton at Martin and Mortimer was very thorough and professional throughout the whole process of conducting the building survey.

All the best.

Stanley and Diana (Whitstable)

Feedback through a third party site - Service quality and value for money both rated as excellent.

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Hello Stephen,

I am writing once more to thank you. The Carpenters and I exchanged contracts yesterday and completion is on the 23rd. None of this would have happened without your good advice to both parties and I want to say a huge thank you.

I cannot imagine what you must have thought of our last conversation! It must have seemed as though I was going mad. I thought that I might be - or living in some parallel universe!

I hope that you had a lovely holiday.

Thank you again for 'being there'.

All the best,

Ann (Hemingford Grey)

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Stephen,

Many thanks for your report. I have sent it on to my brother and sister. We enjoyed meeting you and and it was most enlightening to hear your professional views and your enthusiastic ideas.

With thanks,

Richard (Romford)

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Michael,

Excellent report!

Mr S. (Brundall)

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